IT issues for CMA CGM and ANL

SHIPPING company ANL and its French parent CMA CGM have experienced IT issues during the past 24 hours, with both their websites seemingly out of action.

In a joint statement from the two companies, it was confirmed that the business websites for ANL and CMA CGM and some of their IT applications were “currently unavailable due to an internal IT infrastructure issue”. A later statement revealed that the group was in fact dealing with a cyber-attack that had impacted peripheral servers.

Customers requiring help were told to contact their usual representative on their mobile phone.

At the time of publication this morning (29 September), CMA CGM announced that access to the group’s information services was gradually resuming.

Our teams are fully mobilized and access to our information systems is gradually resuming.
The CMA CGM network remains available to the Group's customers for all booking and operation requests.

— CMA CGM Group (@cmacgm) September 28, 2020

An investigation conducted by internal and independent experts is currently underway.