DHL SUPPLY Chain has named Steve Thompsett as the company’s CEO for Australia and New Zealand. Mr Thompsett is also CEO for Live Sciences and Healthcare, DSC Asia Pacific.
At the same time, the company announced Prithu Srivastava would step into the role of chief customer officer, DSC Asia Pacific.
Steve Thompsett, currently chief customer officer, DSC Asia Pacific, takes over from Saul Resnick, who will relocate to take up the role as CEO UK and Ireland.
Prithu Srivastava, currently managing director, DHL Supply Chain Indonesia, will in turn take over Thompsett’s role as chief customer officer, DSC Asia Pacific. Both appointments are effective 1 January, and both new appointments will continue to report to DSC Asia Pacific CEO Terry Ryan.
Mr Ryan said Mr Thompsett is synonymous with customer centricity.
“In the past few years, the programs, solutions and systems he put in place have embraced digitalization and change, creating strategic products which, in the light of the pandemic, has proven farsighted,” he said.
“Prithu’s track record in Indonesia has demonstrated the same spirit of innovation, entrepreneurship, and customer-centricity. In a fast-growing market, he’s demonstrated the ability to pinpoint specific market gaps and customer pain points, taking the weight of DSC’s product range to market with speed and agility to deliver on transformational deals for our business.”
Thompsett has spent close to 25 years in Deutsche Post DHL (DPDHL) Group and has a proven track record in a variety of turnkey roles in the UK and Asia Pacific.
He stepped into his current position as CCO, DSC APAC, and member of the DSC APAC management board in 2016 and has been instrumental in driving growth in the region. With a diverse team spanning 13 markets, Mr Thompsett’s knowledge of regional customer needs and extensive experience within APAC and Australia make him the ideal candidate to take over the leadership for the Australia and New Zealand cluster, and the region’s lead for the life sciences and healthcare sector. Mr Thompsett will be based in Australia.
Mr Prithu has been with DPDHL Group for 15 years and has worked on various cross-business unit projects across multiple regions. He joined DHL Supply Chain in 2011 and has worked as strategy director, South & South-East Asia, Vice President Business Development, Indonesia and since 2019 as managing director, Indonesia and a member of the DSC APAC management board.